Refund policy

Return Policy

We offer a 10-day return policy, meaning you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in its original condition—unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

To initiate a return, please contact us at leonthelabel@gmail.com. Customers are responsible for return shipping costs. Items sent back without prior authorization will not be accepted.

For any return-related inquiries, feel free to reach out to us at leonthelabel@gmail.com.

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

Certain items are not eligible for return, including:

• Made-to-order items
• Custom or personalized products
• Sale items
  

If you have questions about a specific item, please contact us before purchasing.

Exchanges

To exchange an item, return the original item first. Once your return is accepted, you can make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, you will receive a refund to your original payment method within 10 business days.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at leonthelabel@gmail.com.